Privacy Policy

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Information We Collect

At BuildMobileDev, we collect information you provide directly when creating accounts, enrolling in our Python mobile game development programs, or contacting our support team. This includes your name, email address, phone number, educational background, and payment information when applicable.

We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages visited. This data helps us improve our platform's performance and user experience across different devices and browsers.

  • Personal identification information (name, email, phone number)
  • Educational and professional background details
  • Payment and billing information for course enrollments
  • Technical data including IP addresses and device specifications
  • Course progress, assignments, and project submissions
  • Communication preferences and support interactions

How We Use Your Information

Your personal information enables us to deliver personalized Python mobile game development education. We use this data to create your learning profile, track course progress, provide technical support, and send relevant updates about new programs or webinars.

We never sell your personal information to third parties. All data usage is strictly limited to improving your educational experience and maintaining our platform's security.

Course-related information helps our instructors understand your learning pace and provide targeted feedback on your Python programming projects. We may analyze aggregated, anonymous data to improve our curriculum and identify areas where students need additional support.

Data Processing Legal Basis

Under applicable Egyptian and international privacy laws, we process your personal data based on several legal foundations. When you enroll in our courses or create an account, we process information necessary to fulfill our contractual obligations to provide educational services.

Processing Purpose Legal Basis Data Types
Course delivery and support Contract performance Account info, progress data
Platform improvements Legitimate interest Usage analytics, feedback
Marketing communications Consent Email, preferences
Legal compliance Legal obligation Financial records

Your Data Rights

You have comprehensive rights regarding your personal information stored in our systems. These rights are designed to give you control over your data and ensure transparency in how we handle your information.

Access & Portability

Request a complete copy of all personal data we hold about you, including course progress, assignments, and communication history. We'll provide this information in a commonly used, machine-readable format within 30 days.

Correction & Updates

Update or correct any inaccurate personal information in your account. You can modify most details through your profile settings, or contact our support team for assistance with more complex changes.

Deletion Rights

Request deletion of your personal data, subject to legal and contractual obligations. We'll permanently remove your information within 60 days, except where retention is required by law.

Processing Restrictions

Limit how we process your data in specific circumstances, such as when you contest the accuracy of information or object to processing based on legitimate interests.

Data Security & Protection

We implement multiple layers of security to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use industry-standard encryption protocols, secure server infrastructure, and regular security audits to maintain data integrity.

All payment information is processed through PCI DSS compliant payment processors and never stored directly on our servers. Staff access to personal data is limited to authorized personnel who require this information to perform their job functions, and all access is logged and monitored.

  • SSL/TLS encryption for all data transmission
  • Regular security assessments and penetration testing
  • Staff training on data protection and privacy practices
  • Automated backup systems with encrypted storage
  • Multi-factor authentication for administrative access

Data Retention Periods

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information and course progress data are maintained while your account remains active and for three years after account closure.

Financial records are retained for seven years in accordance with Egyptian tax and accounting requirements. Communication logs and support tickets are kept for two years to maintain service quality and resolve any potential disputes.

You can request early deletion of your data at any time, subject to legal retention requirements. We'll provide specific retention timelines for different data categories upon request.

Third-Party Services & Integrations

We work with carefully selected third-party service providers to deliver our educational platform and support services. These include payment processors, email delivery services, cloud hosting providers, and analytics tools that help us understand platform usage patterns.

All third-party providers are contractually required to maintain the same level of data protection as BuildMobileDev. We conduct regular reviews of their security practices and data handling procedures to ensure your information remains protected.

  • Cloud infrastructure providers for secure data hosting
  • Payment processing services for secure transactions
  • Email delivery platforms for course communications
  • Analytics services using anonymized data only
  • Customer support tools for efficient assistance

International Data Transfers

Some of our service providers may process your data outside of Egypt, particularly for cloud hosting and technical infrastructure services. When international transfers occur, we ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions.

We maintain detailed records of all international data transfers and can provide specific information about the countries involved and the safeguards in place upon request. All transfers comply with applicable international data protection frameworks.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and provide personalized content. Essential cookies are necessary for platform functionality, while optional cookies help us understand usage patterns and improve our services.

You can control cookie settings through your browser preferences or our cookie management tool. Disabling certain cookies may limit some platform features, but core educational content and account access will remain available.

Updates to This Privacy Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through email notifications and prominent website notices at least 30 days before taking effect.

Continued use of our services after policy updates constitutes acceptance of the revised terms. You always have the right to discontinue using our services if you disagree with any changes to our privacy practices.

Privacy Questions & Contact Information

For privacy-related inquiries, data requests, or concerns about how we handle your information, please contact us:

Email: support@buildmobiledev.com

Phone: +201221708244

Address: أمام القمسيون الطبى، 3 الصحافة، المنشية
Mansheya, Alexandria Governorate 21111, Egypt

Response Time: We aim to respond to all privacy inquiries within 48 hours during business days.